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Privacy Policy

What does ELGA Credit Union do with your personal information?

All financial companies need to share member information to run their everyday business. In the below Privacy Policy file we list what member information we share and with whom. If you have any questions, please do not hesitate to call us at: (810) 715-3542.

Download our Official Privacy Policy.

Online Privacy Statement

This statement provides information about privacy related to usage of our website. For information about privacy practices in connection with accounts and services we provide (including online banking), refer to our Privacy Notice found here. Our general website does not gather personal data from visitors. However, we may use web analytics services to help us analyze site usage and improve the user experience. These services do not collect personal information about a user. Rather, they employ "cookies", which are files placed on your computer to generate information about your use of the website. The cookie provides information about your use of the website (including your IP address), which is transmitted to us or to our analytics provider. You may set your browser to refuse cookies, but if you do so, not all features of this site may be fully functional for you.

Certain features of our online and mobile banking applications, including BillPay (with Contacts Import enabled) and other 3rd party web apps that allow importing of your contact information, need to access your device’s contacts in order to complete transactions efficiently.

Our Mobile App and your Location Data

Our mobile banking app periodically collects, transmits, and uses geolocation information to support features that prevent fraudulent card use and alerts, but only if you expressly authorize collection of such information. You may choose whether geolocation information can be monitored on a continuous basis in the background, only while the app is being used, or not at all. You can change your location permissions at any time in your device settings.