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Employment

If you are looking to become part of an energetic team in a fast-growing business, ELGA Credit Union may be the right fit for you.


Full Time Teller

Position Summary

Tellers are the key element of any banking institution and are the face of our credit union. As a Teller of ELGA you will gain the satisfaction of knowing you are meeting member's needs by providing personable, efficient service. ELGA is a community financial institution where you'll know the member's by name and work in a team environment.

We are looking for an upbeat, professional person who enjoys working with the public. Job entails completing transactions and related documentation for deposits, withdrawals, loan payments, transfers and various other financial transactions. May also be responsible for assisting with the opening and closing of accounts and ATM balancing. Cross-selling credit union products and services is required.

Essential Functions & Responsibilities:

Welcome the members to their window with eye contact and a smile, thanking the member by name at the end of the visit.

Receives and processes member financial transactions, including deposits, withdrawals and loan payments; money orders and travelers checks; transfers amounts from member accounts as directed, with complete accuracy. Gives routine account information. Performs maintenance on member address records.

Interacts with the member to determine if the member would benefit from other Credit Union products and services to cross-sells with Integrity.

Balances cash drawer and daily transactions.

Performs a variety of miscellaneous tasks including drop box deposits, check orders, filing, copying forms, computer input and answering the telephone. Other duties as assigned.

Requirements

1.

To meet established expectations of ELGA's Core Factors including but not limited to Accountability, Attitude, Communication, Competence, Continuous Improvement & Innovation and Relationship Building.

2.

To provide informed, friendly, professional, personal service to all members and associates by making eye contact and using the member's name, smiling while listening, responding as though they are the only one in your world at that time, and finding the correct answer if you don't know it.

3.

To handle all transactions in a timely and accurate manner, staying completely focused on the member's request allowing you to look for opportunity to cross sell a product that the member could benefit from.

4.

To have complete accuracy with all transactions to allow you to balance 100% of the time. To analyze errors in written format on the rare occasion a mistake is made.

5.

To achieve 100% of your daily/weekly/monthly and annual sales goals. Monthly goals would include 8-11 electronic services, 1-3 new loan products and 4-6 new/upgraded shares.

6.

To support other associates and to take the initiative to offer help when needed.

Experience: One month to twelve months of similar or related experience. 

Education: A high school education or GED. 

Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. 

Other Skills: Ten key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. 

Please email your cover letter and resume to HR-Employment@ELGACU.com.

ELGA Credit Union has been listed as a Detroit Free Press Top Place to Work in 2016, 2017, and 2018! 


If Interested:


Email Your Resume and Cover Letter